The biggest threat to McDonald’s lies within – and that is us as a company becoming complacent. There are a lot of companies that get fat, dumb and happy and take their eye off the ball and forget about serving customers.

Australians are pretty blunt and we say things how they really are.

I was getting old, man. I was staring 27 in the face.

The biggest threat to McDonald’s lies within – and that is us as a company becoming complacent. There are a lot of companies that get fat, dumb and happy and take their eye off the ball and forget about serving customers.

There are good days and there are bad days, and I’ve had my share of both.