Two to three years down the road, other companies not on a model like Dell’s will be in trouble.

Give people enough guidance to make the decisions you want them to make. Don’t tell them what to do, but encourage them to do what is best.

I can’t confirm any rumors. I’m happy doing what I’m doing. I have no interest in going back to coaching.

Do you want to be safe and good, or do you want to take a chance and be great?

Treat a person as he is, and he will remain as he is. Treat a person as if he were where he could be and should be, and he will become what he could be and should be.

Military leaders aren’t made. They are born. To be a good leader, you have to have something in your character to cause people to follow you.

The only thing worse than a coach or CEO who doesn’t care about his people is one who pretends to care. People can spot a phony every time.

Two to three years down the road, other companies not on a model like Dell’s will be in trouble.

An objective truth and individual reason are feared above all.

The difference between ordinary and extraordinary is that little extra.