Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.
Meaning of the quote
When customers complain, business owners and managers should be happy about it. A customer who complains is a great chance to get more business. Complaints show the business what they need to improve, so they can make their customers happier.
More quotes from Zig Ziglar
People don’t buy for logical reasons. They buy for emotional reasons.
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If you can dream it, then you can achieve it. You will get all you want in life if you help enough other people get what they want.
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Success is dependent upon the glands – sweat glands.
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Money isn’t the most important thing in life, but it’s reasonably close to oxygen on the “gotta have it” scale.
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You cannot perform in a manner inconsistent with the way you see yourself.
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Positive thinking will let you do everything better than negative thinking will.
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The foundation stones for a balanced success are honesty, character, integrity, faith, love and loyalty.
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Sometimes adversity is what you need to face in order to become successful.
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You do not pay the price of success, you enjoy the price of success.
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You were born to win, but to be a winner, you must plan to win, prepare to win, and expect to win.
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If you treat your wife like a thoroughbred, you’ll never end up with a nag.
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If God would have wanted us to live in a permissive society He would have given us Ten Suggestions and not Ten Commandments.
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People who have good relationships at home are more effective in the marketplace.
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If you go looking for a friend, you’re going to find they’re very scarce. If you go out to be a friend, you’ll find them everywhere.
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If you don’t see yourself as a winner, then you cannot perform as a winner.
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If you learn from defeat, you haven’t really lost.
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If you want to reach a goal, you must “see the reaching” in your own mind before you actually arrive at your goal.
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Every obnoxious act is a cry for help.
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You cannot tailor-make the situations in life but you can tailor-make the attitudes to fit those situations.
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Building a better you is the first step to building a better America.
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Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.
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Your attitude, not your aptitude, will determine your altitude.
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Money won’t make you happy… but everybody wants to find out for themselves.
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It’s not what you’ve got, it’s what you use that makes a difference.
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Failure is a detour, not a dead-end street.
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Success is the maximum utilization of the ability that you have.
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Many marriages would be better if the husband and the wife clearly understood that they are on the same side.
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The way you see people is the way you treat them.
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Every choice you make has an end result.
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Little men with little minds and little imaginations go through life in little ruts, smugly resisting all changes which would jar their little worlds.
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It was character that got us out of bed, commitment that moved us into action, and discipline that enabled us to follow through.
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Remember that failure is an event, not a person.
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People often say that motivation doesn’t last. Well, neither does bathing – that’s why we recommend it daily.
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When you are tough on yourself, life is going to be infinitely easier on you.
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I believe that being successful means having a balance of success stories across the many areas of your life. You can’t truly be considered successful in your business life if your home life is in shambles.
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You can have everything in life you want, if you will just help other people get what they want.
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Expect the best. Prepare for the worst. Capitalize on what comes.
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A goal properly set is halfway reached.
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A lot of people quit looking for work as soon as they find a job.
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You cannot climb the ladder of success dressed in the costume of failure.
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